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210 North Queen Street
Chestertown, MD USA
1-410-310-6058
By appointment

RSS Brain Pickings

  • Keats on Depression and the Mightiest Consolation for a Heavy Heart
    "I am now so depressed I have not an Idea to put to paper — my hand feels like lead — and yet it is an unpleasant numbness it does not take away the pain of existence..."

RSS Bernadette Jiwa

  • What’s The Story The Customer Is Telling Himself?
    Often the key question when it comes to pricing and value isn't how much is it worth or what will people will pay. It's what story is the customer is telling himself about what it's worth to him and why?

RSS Seth Godin

  • Investing in slack
    If your delivery drivers have to do six deliveries a day, they’ll rush from the first moment. They’ll be super efficient at easily measurable metrics. They’ll cut a few corners. If they only have to make five deliveries, you can ask them to spend that ‘down’ time doing things your customers will actually remember. They […]       
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